Faq Section

RTP Properties NC provides a range of services including tenant finding, tenant screening, rent collection, property maintenance, financial reporting, and legal compliance.

We use various marketing channels, online platforms, and networks to advertise your property, targeting potential tenants. Our rigorous screening process ensures we find reliable tenants for your property.

RTP Properties NC conducts a comprehensive market analysis considering factors such as location, property condition, and current market trends to set an optimal rental rate.

We provide regular updates, typically monthly or quarterly, including financial statements, rent collection reports, maintenance activities, and any significant developments concerning your property. Also the reports can be accessed through the owner portal.

Our fees are competitive and transparent. They typically cover variety of services like tenant placement, monthly management, and maintenance oversight. Detailed fee breakdowns will be provided upon request.

We have our own in-house contractors. We coordinate all maintenance and repairs, ensuring quality work at competitive prices while keeping you informed throughout the process.

Yes, we provide online portals for property owners where you can access financial statements, reports, and other essential documents related to your property.

Regular property inspections are carried out to assess the condition of your property. We conduct move-in, move-out, and periodic inspections to ensure proper maintenance and tenant compliance. Any on demand inspections will be chargeable to the owners.

The termination clauses are mentioned in the management agreement. Generally, a written notice within the specified timeframe and a penalty is required to terminate the contract.

Yes, we have a 24/7 emergency hotline to handle urgent property-related matters, ensuring prompt response and resolution. You can also refer to our website to submit an emergency maintenance.

We can recommend insurance providers and offer guidance on suitable insurance options for your property, although we don’t directly provide insurance services.

RTP Properties NC handles rent collection and follows a strict policy for timely payments. If a tenant misses payments, we initiate the necessary legal steps as per the lease agreement.

You can reach out to us via phone or our website to schedule an initial consultation. We'll discuss your property needs and our services in detail to get started.

You can view our available rental listings on our website or by contacting our leasing office to inquire about current vacancies.

The application requirements typically include completing a rental application, providing proof of income, a credit check, rental history, and identification. Requirements are 650+ Credit score. Income to be 3X of the rent. No evictions, no criminal history.

Yes, there is an application fee to cover the cost is $50. Along with a $30 Credit check and background report fee. Also, a $150 admin fee before moving in.

We recommend scheduling a viewing of the property before applying. However, in some cases, pre-applications might be accepted. Please contact our office for guidance.

Lease terms vary by property. Generally, leases can be for 6 months or 1 year, but there might be flexibility depending on the property and situation.

Pets are allowed with certain restrictions and fees.Please inquire about the specific pet policy for the property you are interested in.

Application processing times can vary based on factors such as the completeness of the application, verification of information provided, and landlord references. We aim to process applications as efficiently as possible.

RTP Properties NC considers various factors during the application process. A low credit score or limited rental history may not automatically disqualify an applicant. Additional security deposit, documentation and a co-signer might be considered.

Yes, there are typical income requirements. Applicants are generally required to provide proof of income which is 3X the rent. Specific income requirements vary by property.

Past evictions may affect the application process, but each application is considered individually. RTP Properties NC reviews various factors, including the circumstances surrounding previous evictions.

Renters' insurance might be required as per the lease agreement. Please inquire with our office about specific insurance requirements for the property you're interested in.

You can schedule a viewing by contacting our leasing office either by phone or email. We will arrange a convenient time for you to tour the property live or online.

Occupancy limits are set based on local housing regulations and property specifications. Please inquire with our office regarding specific occupancy restrictions for the property you're interested in.

Once your application is approved, you will be required to sign a lease agreement and provide the security deposit within 48 hours and any other necessary fees before moving in.

You can contact our leasing office during business hours via phone or email for any further inquiries or assistance regarding the application process.

You can submit maintenance requests through our online resident portal or by contacting our maintenance hotline. We prioritize and address maintenance concerns promptly.

RTP Properties NC offers various payment options including online payments through the resident portal, check, money order, or direct deposit. Please inquire for specific details.

We will notify you before your lease expires with options for renewal. You can express your interest in renewing the lease through the resident portal or by contacting our leasing office.

For emergencies such as flooding, fire, or a major security issue, please call our 24/7 emergency hotline immediately. This number is available in your lease agreement and posted in common areas.

Pet policies vary by property. Please refer to your lease agreement or contact our office to inquire about specific pet policies and any associated fees or restrictions.

Contact our leasing office well in advance and refer to your lease agreement for specific move-out procedures and required notice periods. We'll guide you through the process.

You can update your contact information or request changes to the lease by contacting our office directly. Any changes to the lease or occupants may require approval and documentation.

Yes, we have rules and guidelines for common areas to ensure a pleasant living environment for all residents. Please refer to your lease agreement or contact our office for details.

First, we encourage residents to address concerns directly with their neighbors. If the issue persists, you can contact our office to report the problem, and we'll take appropriate action.

We conduct periodic property inspections to ensure the upkeep of the property. You will be notified in advance of any scheduled inspections.

Utility inclusions vary by property. Refer to your lease agreement or contact our office for details about which utilities are included or billed separately.

Renter's insurance may be recommended or required as per your lease agreement. Please refer to your lease or contact our office for clarification on insurance requirements.

We do not allow any alterations or modifications to the rental units.

Breaking a lease may have financial and contractual implications. Please refer to your lease agreement and contact our office to discuss options and potential penalties.

You can reach our office during business hours by phone, email, or visit us in person. For after-hours emergencies, please call our 24/7 emergency hotline for immediate assistance.